Let us examine the setup of the customer support service of Renogy. Renogy warranty registration. FREE SHIPPING! You won't get them over the phone. If you have any questions, please e-mail us at onlinestoreca@renogy.com. PWM Rover Elite 20A 40A - Manual PWM Rover Elite 20A 40A - Datasheet Fuses and Wire Gauge They are being reckless with $2,000 worth of equipment. Can't recommend until they do respond, as if you buy one and it's bad. Covid-19, you may experience long wait times trying to reach a customer service agent as well as delays in shipment. Here Renogy CA offer variety of content that will help you address your Solar needs and guide you through the installation process. See Details. If we can’t repair it, we’ll send you an Amazon e-gift card for … Upon shipment a tracking number will be provided for you. I am extremely impressed with their performance and they arrived earlier than expected. Phone. Renogy solar products. Solar Applications. If you are a VoIP phone and IP camera installer, you will know if there is power and a data pair available for your equipment. Update 7/17/19: Still to date have NOT received any response from customer service, buyers be aware of these kind of business who gives phone number … We hope you have enjoyed your online shopping experience with Renogy. The Renogy DC-DC On-Board Battery Charger with MPPT is designed to charge service batteries at the most efficient rate from two different DC inputs, solar panels, and the vehicle's alternator Compatible with multiple deep cycle battery types: AGM, GEL, Flooded, and Lithium Exclusions may apply See Details. If you have any questions about tracking your order, please log onto your account to look for the tracking number. Each Renogy product is manufactured according to the highest quality… That's better than email. Renogy Solar products sold by Renogy. Renogy is a renewable energy company that offers affordable, DIY solar solutions, from individual components to prearranged kits for on-grid and off-grid applications, and camping accessories. The Renogy BT application and Renogy DC Home application allows users to remotely monitor and change their photovoltaic system's parameters with a few simple swipes on their smartphone or tablet. The company provides an email address and a telephone line for customers to contact their representatives. I NEED to know where my kit is. Toll-free (US & Canada): 1.866.247.6527 Fax: 1.866.607.6527: Address. I have been trying to contact them for 2 weeks!!!!! Monday to Friday: 8:30am – 5:00pm Closed for statutory holidays For Continental U.S. Orders:Processing time can take between 1-3 business days. Request a quick, Free Quote today! Renogy Solar Panels are crafted according to the needs of each customer, and as our business expands, so will the product options. Products. EASY CLAIMS PROCESS: File a claim anytime online or by phone. Customer Contact Services Call Center offers 24/7 Answering Service, Virtual Receptionist Services, and IT Outsourcing. Due to Covid-19, you may experience long wait times trying to reach a customer service agent as well as delays in shipment. FREE SHIPPING! For returns, please contact our Customer Service team at 1-800-330-8678 or customerservice@renogy.com. Hear what 1330 buyers have to say | https://renogy.com. Recent articles. Renogy Australia provides 3 distinct solar panel calculators to help you estimate your power project requirements. I would try and contact them and would just get hung up on every time. Due to Covid-19, you may experience long wait times trying to reach a customer service agent as well as delays in shipment. Read honest and unbiased product reviews from our users. All orders must have a valid street address, expedited orders cannot be sent to PO Boxes. Hours. Most claims approved within minutes. To determine what size system will best fit your needs, we recommend using the Renogy solar panel calculator. Customer Support Access. Ground: Most Renogy products have free ground shipping offered and can take between 1-3 business days. For your clean energy needs. ... Tony W customer service was outstanding in helping me to figure out the components needed for the system I wanted to build. This is the worst customer service I’ve ever received and will never ever be using renogy again. Exclusions may apply See Details Please be prepared with your invoice or the following information: 310.323.7916 Surco Products, Inc. 14001 S. Main St. Los Angeles, CA. MPPT Rover Elite 20/40A. RNG International Inc. 2775 E Philadelphia St. Ontario, CA 91761, USA Phone Number: 1(909) 287-7111 Office Hours: Monday through Friday: 8:30 am - 5 pm PST Saturday and Sunday: Closed Customer Inquiries: Submit a ticket Business Solutions: solutions@renogy.com Dealers: dealers@renogy.com 310.323.2520 fax. 90061 tel. Whether you need an energy solution for your home, commercial property, power station, or even boat or RV, Renogy can meet- and exceed your standards. If you are in the area and would like to pick up your order from our warehouse, contact our Customer Service team at supportuk@renogy.com. There is a test mode that can determine if a standard PoE (36-Volt to 60-Volt) or non-standard (11-Volt to 60-Volt) passive PoE is being used. Shipping was fast and customer service has been great. For International Orders:Processing time can take between 3-5 business days. Our solar sizing calculator allows you to input information about your lifestyle and appliances and devices used to help you decide on the right number of solar panels to install for your system. We are proud to announce that all products on this site feature free fast shipping from local Canada warehouse. Orders over $200 may require a signature. Specialties: Renogy is a solar energy company that strives to provide the highest quality solar products on the market while still maintaining an affordable price point. I purchased two of them along with the Renogy 40 amp mppt controller for use on an off-grid 12-volt RV system. Customer Service Phone: 909-517-3598. Any modified products received will be returned to you at your expense. No one is answering my calls or emails. See Details. Make sure this fits by entering your model number. Real customer reviews of Renogy. View all Products; Solar Panels. 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