In Japanese, these small dishes are known as kozara. Well, let’s consider the fact that a one-way ticket from New York to Tokyo – Haneda (HND) starts at at least $13,000. Oh please please please tell me you didn’t place your pajamas on the toilet lid for that photo unless those were a sacrificial pair. And this is coming from someone who doesn’t really care much for oneworld. Thx! Cabin/Seats Rating: 9.5 out of 10 Amenities: ︎Excellent quality amenities including very comfortable and anytime wearable pajamas. JL HND lounge is very disappointed except the Red Suite. to start. Ben, you truly missed out by not having the Japanese meal option. A very good Bose headset to use on the flight. The 777-300ER is a fixture of JAL’s long-haul fleet — the airline currently has 13 of them, and 4 of the non-ER 777-300. This will probably be our only chance to fly either of these products, so we want to know if the food/service on ANA is superior enough, to make up for not being able to see each other for our trans-Pacific leg? The amenity kit was designed by Etro. If you’re looking for an incredible use of American or Alaska miles, look no further, flying Japan Airlines First Class is just that, incredible. She tagged my luggage to Tokyo and told me that I had access to the Lufthansa first-class lounge a few steps from security. Perhaps next time! Agree with the poster about lounges. Interesting choices, huh? To begin the process I first had to locate the WiFi voucher located inside the menu booklet when I … Come prepared with a book … and also probably some melatonin. First Class. Executive class passengers receive Panasonic noise-canceling headphones on routes between Tokyo and London, Frankfurt, Paris, New York (except on JL048/047), Chicago, San Francisco, and Los Angeles. The other one is even better. Emirates unveiled its Boeing 777 first-class private suites, inspired by the Mercedes-Benz S-Class. And, Aesop. I got the hard one, since I wanted to try to get some sleep. This flight had especially good service. Ok, the Royal Blue Tea is awesome. And, better pyjama. This lounge opened just in April 2019, and it definitely still has that new lounge smell. A350 / 787. They offer both a Japanese menu and a Western menu. It features four entirely new cabins, first class, business class, premium economy, and economy. Instead, I used the remote next to the bed. And Yes, I did love the WiFi on JL. The Mercedes-Benz-inspired touches are seen in the leather seating, modern controls and lighting. Japan Airlines’ 777-300ER first class cabin. Service in Japan is already generally unlike anywhere else in the world. As a first-class passenger, I had access to both sections, but I stayed in the first-class section. Please view our advertising policy page for more information. Limited Time Offer: Earn 100,000 Marriott Bonvoy points | Terms Apply. In typical Japanese fashion, JAL did so — and passed with flying colors. The inflight entertainment otherwise is pretty lackluster, as the selection of movies isn’t huge. JAL First Class Seat. Japan Airlines offers everything from the latest pop tunes to traditional Japanese comic monologues (rakugo) OnDemand. Found cx to be more private with the smaller cabin. Nobu IS mediocre dining; fake japanese restaurant for American audience, hi lucky, have you noticed any issue with internet connection throughout your flight? I had a delicious Wagyu steak on the same route 10 months ago. If this were your only opportunity to fly one or the other, which would you opt for? Louis Roederer Cristal 2009, among others. The 777-300ER is a fixture of JAL’s long-haul fleet — the airline currently has 13 of them, and 4 of the non-ER 777-300. I usually bring my own on long-haul flights — the stale air does wonders for your skin, let me tell you — so it was exciting to see such a thoughtful amenity here. LAX to FCO this summer and using AA miles on BA. Opinions expressed here are the author's alone, and have not been reviewed, approved or otherwise endorsed by any of these entities. A RED VENTURES COMPANY. Yup, free wifi, impeccable service… Salon champagne, and the ability to send Whatsapp locations to friends while being up 30000 ft in the air. My advice? I then ordered a glass of Comtes, which according to the menu, was the gold winner in the International Wine Challenge in 2019. I ordered the Japanese meal “Dainomono” and was amazed at the presentation, quality, and diversity. Why, you ask? The First Class cabin on Japan Airlines’ Boeing 777-300ER is small with only 2 rows of 4 suites, totalling only 8 suites. Update: Read my full Japan Airlines First Class 777 Tokyo To Chicago review. I was so disappointed. Since CX has a really nice first class product. ), I flew JL first class last year. Ben has never ordered a Kaiseki meal on any trip report I’ve read regardless the airline. pretty damn amazing:-), “I actually think Japan Airlines has my favorite oneworld first class product (yes, even above Cathay Pacific and Qatar Airways).” My last HND to SFO was so good I still get hungry when I think about it….and you’re right about the service too, consistently excellent and it start at the airport and right through boarding. No variety, just exquisitely pretty women and no eye candy, no flirting for the bent! Ha.. a couple of weeks ago I flew in First between HND-LHR and the western menu was exactly the same. They have nice mattress pads and let you choose whether you prefer a firm or soft one. Personally, I like having a little opening in the divider, otherwise I get claustrophobic. The bar didn’t open until 10. I had searched the forum but did not really find any answers I was looking for so I thought I would ask. about the “two mattress pads, soft or hard” that JL offers. Word spread I had the dorky solar eclipse glasses and met pretty much the whole crew on that flight including a co-pilot who came out to chat with me. Cloth towels in bathroom. The hard product is a little older than others but it’s still quite great. The eight-seat cabin is configured in a 1-2-1 layout. I think I prefer Cathay f (have only flown each once). They also had fruit, veggies, cheese and pretzel rolls. Flew JAL First once and was extremely excited due to all the amazing reviews. The seat itself measured 23 inches across and 79 inches when fully reclined. Please view our advertising policy page for additional details about our partners. It lived up to the title. I didn’t want to fill up too much, either, since I knew I’d be eating nonstop for the next week. They’ve made some updates to their service, so I was curious how the product was holding up. Incredible food. According to JAL, the sky suite is the world’s largest relaxing space onboard. Absolutely loved it. I actually think Japan Airlines has my favorite oneworld first class product (yes, even above Cathay Pacific and Qatar Airways). After a couple of hours of searching on Alaska’s website, I found a date with first-class availability between New York and Tokyo that worked with my schedule so we booked the ticket for 70,000 miles and $18. Love a good goodie. Editorial Note: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. What’s the difference between a BMW 3 Series and a 7 Series? Many of the credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Get 25% more value when you redeem for travel through Chase Ultimate Rewards®. Incredible service. Last year, JAL unveiled an entirely new 777-300ER cabin configuration it calls JAL Sky Suite 777. Minus some minor delays with some of the food, the service was nothing less than stellar. less theatrically servile…hard to describe) slightly better. JAL had a pretty substantial à la carte dining menu. The Points Guy will not sell your email. Granted, they’re not as easy to earn as some of the other transferable currencies, but there are often buy-miles promotions that allow you to stock up on miles at a reasonable price. Advertiser Disclosure: Some links to credit cards and other products on this website will earn an affiliate commission. I had just woken up and wasn’t really hungry, so I just ordered green tea and fruit. Thankfully, our Japan Airlines 77W not only had high-speed WiFi, but JAL offers complimentary access to First Class passengers. What really made the flight special was the meal service and the crew. Note that according to Japan Airlines, flights between New York and Tokyo are suspended for the entire month of May 2020, during which the airline will operate a limited schedule to the U.S. serving only Chicago and Los Angeles. Usually, seats 1A and 1K are blocked off for seat selection online, as they are reserved for JAL elite members. How’d I do, Nicky Kelvin? Fourth Time this year, love them. Our 777-300ER Aircraft Waiting. Don’t know if I could stand that for 13 hours. ... Japan Airlines First Class. A blanket and firm pillow were waiting for my arrival. This is also one of main reason why JAL FC is my favorite since I find most pads too hard but I sleep like a baby on JAL. . Save my name, email, and website in this browser for the next time I comment. I usually would use avios for booking them instead of alaska because it costs less once you factor in the common 30 – 50 percent transfer bonuses that amex and others have. @Rush I SO agree with you, the decision makers in these outfits are obviously hetero dinosaurs. Whilst both can be used by first class passengers, the 1 on the port is slightly larger than the 1 in the center, which is predominantly used by the crew. Not sure if you are a whiskey fan but the Hibiki 17yr is served in first class as well. JAL First Class. There was another storage compartment to store more items, although it definitely could have been a little cleaner. And after this flight, I’m more convinced than ever that it’s one of the best uses of American AAdvantage miles. With just 2 rows in a 1-2-1 configuration (1 window seat on each side and 2 middle seats per … The JAL airweave mattress and bedding is outstanding. Exciting! My wife and I were a bit let down this summer on ANA in first class. Japan Airlines Boeing 777-300ER First Class – Middle Seats 2D and 2G There are 2 lavatories in the front of the first class cabin — 1 on the port side and 1 in the center. None of the other international FC (to list a few: Etihad, Emirates, Cathay, Korean, Asiana, BA, etc) I tried offers a soft mattress pad. All in all, they weren’t kidding about being a restaurant in the sky. I drank five glasses (I don’t drink alcohol). The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. I find service on Japanese carriers to generally be good, but this crew was exceptional. Editorial Disclosure: The editorial content on this page is not provided by any entity mentioned herein. (s8plus) but am curious how others have experienced…, @DenB “The problem with CX is the WiFi and the caviar spoon.”. Connecting to the WiFi was however a bit complicated. First World problems, I know, but this flight wasn’t cheap no matter how you looked at it, so of course I wanted the best of the best. But Enough!!! The lounge situation at JFK, IFE and bedding could have been improved. The hot bar had scrambled and hard-boiled eggs, turkey bacon and lo mein. My favorite part of Japan Airlines is the Japanese style toilets that clean your bottom and the flight attendants bowing as they begin the service. But the food, amenities, and generally service on JL is better, not to mention the free WiFi. However, if we’re talking lounges, no way no how does JL’s First lounge in Narita compare with CX’s The Wing First. JAL’s dining service is called “BEDD Sky Auberge,” which they consider a restaurant in the sky. I love this, and it makes Japan Airlines one of my two favorite airlines for international Wi-Fi, along with Lufthansa. The Japanese don’t mess around with skincare. I ended up ordering soba noodles, because, one, yum and, two, like I mentioned before, the cabin was pretty hot. But I think I like the CX service style (more “subtle”? Register here to save your space. Fantastic! Japanese carriers tend to have FA’s that are truly sincere without being over the top. The owner of this site is not an investment advisor, financial planner, nor legal or tax professional and articles here are of an opinion and general nature and should not be relied upon for individual circumstances. I found the JL seat very comfortable. And the first lounge at HND is next world. To finish off the trip I flew Japan Airlines 777 first class from Tokyo Narita to Chicago, which is a ticket I booked for 70,000 Alaska Mileage Plan miles. a bigger screen, slightly wider space and maybe better food? what is the difference between first and business again? About BenBen Schlappig (aka Lucky) is a travel consultant, blogger, and avid points collector. While they were very refreshing, it took over 20 minutes for them to be served. The amenity kit has changed since January but the toiletries remain the same. Not as much privacy as you’ll find in an Emirates first-class suite, but enough that you won’t really see the person next to you unless you go out of your way to do so. The suites feature floor-to-ceiling sliding doors and 40 square feet of personal space in a 1-1-1 configuration. The difference is not big enough to influence me. Enjoy the ultimate in hospitality on your relaxing flight through the skies of Japan. Please view our advertising policy page for more information. LOL, If you'd like to participate in the discussion, please adhere to our commenting guidelines. Like I said, a steal. So you press the magic button, thye cushion inflates behind your back and when you release the button, it slowly deflates. The product is very comfortable and the service hospitable, but mediocre dining is not comparable to Nobu. They were comfy to wear, too! I mean, if you’re going to have a few random episodes, at least make sure they’re the Aidan ones. Something to think about. The mattress pad itself was comfortable, but it was so weird to me that it was just that … a mattress pad. Lunch was served after takeoff. Even when the seat was fully upright, I had to stretch to touch the ottoman — and I’m about 5 feet, 7 inches. This Review of Japan Airlines First Class, 777-300ER is from my recent 2017 flight from Tokyo to Los Angeles LAX.I had never flown JAL First Class, and I had pretty high expectations of the service and accommodations. I flew from San Francisco to Melbourne in Qantas’ 787 business class, from Melbourne to Singapore in Singapore’s 777 first class, from Singapore to Kuala Lumpur in Singapore’s A350 business class, and then from Kuala Lumpur to Tokyo Narita in Malaysia’s A350 Business Suite. If the JAL F cabin is too warm, simply ask them to lower the temperature. Travel in the Time of COVID: The news, resources, & information you need. We are in Biz Class (777 there, 747back) I’ve flown Japan Airlines first class several times before, though most recently in early 2015, so it has been a while. The seat area is called a JAL sky suite 777. And it was the cutest thing I’ve ever seen. I tried looking for either one but even major department stores don’t have one, and crazy price tag prices online. maybe it’s my phone? @Moti I flew JL5 yesterday at JFK, but didn’t receive any VIP service about passing security…. everything else was decent but caviar, it was warm and very fishy….. 2days later flew HND-FRA with ANA and it was text book of how first class food and service should be. No comparison. This review has been edited from the original to reflect that Japan Airlines no longer serves Tokyo’s Narita airport from New York, but only Haneda — and that the 2020 Olympics in Tokyo have been postponed to 2021. Things just worked. ︎With only 8 seats in first class this is an exclusive first class cabin. When it comes to J, however, JL wins hands down. By 1:20pm, I only had my appetizers … and of course, Champagne. Japan Airlines doesn’t have industry leading seats and their entertainment is pretty lackluster, but everything else about the experience they offer is spectacular. Big deal. I love jal f and choose it anytime possible. I’m also a fan of Japan Airlines’ bedding. Instead, it was a two-floor space, one for business and one for first class, with mediocre food and drinks. I also really appreciated how easy it was to move the tray table back and forth, making it far less complicated to get up to stretch or use the bathroom without feeling like you have to deconstruct the entire seat. The problem with CX is the WiFi and the caviar spoon. If you aren’t an adventurous eater or from a similar culture, many of the dishes are pretty challenging. for how much more? They also offered Bose noise-cancelling headphones, which are some of the best you can find in the sky (and on the ground). It even smelled fresh and clean, like a spa … but more on that later. See, the value you get out of them isn’t worth it, Lufthansa first-class terminal of lore at Frankfurt Airport, https://thepointsguy.com/wp-content/uploads/2019/07/VID_20541209_122836_864.mp4, Blue Cash Preferred® Card from American Express, Japanese delicacies, including scallop with spicy cod roe, seasoned stem lettuce and soy-marinated enoki mushroom, Assorted appetizers, including prosciutto with sesame oil and soy pulp salad, Eggplant and mozzarella pavé with pomodoro sauce, Vegetable curry with Hokkaido potatoes and onions, Healthy ramen noodles from Kyushu “Kyushu Jangara” (The note said the dish was designed to utilize umami without meat. I have to say, this was the star of the show — I wasn’t expecting it to be amazing, but it was one of the best dishes I’ve ever had on a plane. JAL also has choice two mattress pads: hard and soft. Required fields are marked *. Interestingly enough, it seemed the business-class section actually had more options to eat, though it was definitely more crowded. TOP; Service outline; Seats; Meals and beverages; Other services; Seats. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. Lucky, you should have asked Tiffany to review this, because JL offers the top notch Cle de Peau amenity kits for ladies, instead of the Shiseido for gentlemen. Though we ended up taking off three minutes after noon, the rest of the service was on the slow side. On my return the FAs suggested I could eat at my seat (1A) and when I was done they asked if I mind sleeping in 1C as they could make my bed now for whenever I wanted to go to sleep. While it was extremely comfortable and far from a terrible way to spend 13 hours — the complete opposite, in fact — my biggest complaint was the bed itself. Japan Airlines first class cabin. Japan Airlines’ 777-300ER first class cabin. JAL is an airline we have wanted to fly for some time, so when we found space on the direct Frankfurt to Narita 777-300ER flight in first class whilst planning our last US Airways redemption hurrah, we were delighted. Help us fund therapy sessions for black women and girls, What You Need to Know About Airline Partnerships & Alliances, The Latest Coronavirus (COVID-19) Updates & Policies, The news, resources, & information you need. Loved everything!!! Once you go to Japan, you’ll understand, but the hospitality in this country is truly top-notch. When the bottle of Bollinger arrived I asked if I could take a picture. Japan Airlines is returning its first class JAL Suites to Sydney’s skies from September, with the Qantas partner switching its current Boeing 787-9 – which tops out at business class – to the larger Boeing 777-300ER on the Sydney-Tokyo route, equipped with first class. I almost agree with Ben, although I stop short of preferring JL over CX. You thought the western food was good? Didn’t think I would ever say that lol. The JAL Business Class Amenity Kits are quite different from other airlines. The movie and TV selections also struggled a bit. Japan Airlines really has it (almost) all. Boarding was on time and began at 11:10am, and by 11:12am, I was on my way to my seat throne. There was no cover sheet, and the mattress pad would move around, since it wasn’t secured in any way. Just got back yesterday with JAL first, So when you fly first class on a Japanese airline, it’s that times a thousand. I was the only person in line, and the agent was nice and very efficient. i fly ~2 round trips to japan on JL F a year and always seem to have intermittent connection. CX win for better Lounge. @kunia yes the internet connection was dark for much of my ORD-NRT flight. I had selected seat 2A, while Peterson was in 1A. Stay connected via social media, or subscribe to our free email newsletter for tips on upgrading your travel and maximizing your miles! Lucky I would love to have seen what the Japanese food selection was like the western looked good enough. JAL first class catering really is in a class above all else. This was the biggest shortcoming of the experience. It was a little on the bland side and definitely could have been warmer. During the COVID-19 crisis, our team has temporarily ceased taking review trips. It is outstanding and hard to find outside of Japan. An interesting nugget, by the way: I was the only woman flying in first class. Next up was azukebachi, which consisted of broiled eggplant and somen noodles in Japanese broth jelly. by Zac George April 10, 2017. Japan Airlines’ 777 first class cabin consists of a total of eight seats, spread across two rows in a 1-2-1 configuration. But even so I was surprised at the high quality of this product. JAL started this summer a VIP service in JFK , you don’t have to wait at the TSA line in terminal 1. for me, it’s the only long-haul F product on the planet I’ve personally flown that i’ll rate A+. I asked the flight attendant which one she preferred, to which she said, “I prefer the ginger, but I’ll bring both for you!” First class has its perks — and yes, she was right about the ginger rice. Awesome amenities. Japanese menu is the way to go and still get the caviar!!! Lovely service. There are a handful of ways to book, thanks to its partnerships and spot in the Oneworld alliance. My seat, 2A, was very private, even without sliding doors. 14h in JL F, a 2.5h turnaround time at CGK, a 3000 JPY dining voucher at NRT because the outbound flight NRT-CGK was delayed… One of my best value redemptions, beats the old 40k United TG F SYD-BKK any day. And while I’ll talk about service below, I just have to point out in this context how good service was. In short, I felt like royalty, and 12 and a half hours weren’t enough. As much as service is usually so precise, gentle, and attentive, this trainee was clearly so nervous yet tried to keep her cool, so watching the pride and purpose with which she did everything was ridiculously adorable. The Supervisor on my last flight genuinely engaged me and I was well taken care of. The seats have multiple reclining options and go completely flat when you want to sleep. 2X points on dining at restaurants including eligible delivery services, takeout and dining out and travel & 1 point per dollar spent on all other purchases. Which means you could spend $13,000 or you could, you know, not. The only options for US-Australia are CX and QF. Off topic, I just flew etihad apartments for the first time last night from auh to Sydney. I agree he’s totally missing out, but I’m pretty sure it’s a set matter of personal preference. Same experience with food and service being both phenomenal. (Any readers have flown both of these cabins, please feel free to chime in. 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Yup, a face mask that new lounge smell extremely luxurious, spacious and comfortable could, you missed! Took my time to stretch out, but this crew was exceptional t mess around with.! It anytime possible will earn an affiliate commission around with skincare the listed! Policy, visit this page yes, I did love the WiFi on JL always to... Sure it ’ s saying something considering JAL departs from Terminal 1 at.... Due to all and thanks for any feedback experience with food and service second. As I had to take an obligatory bathroom selfie your relaxing flight through the boarding area,!, with mediocre food and service is second to none or soft one is good for relaxation book, to. Class 777 Tokyo to Chicago review the [ … ] review – Japan Airlines has favorite... Lounge a few hours, I just have to point out that JAL once... Saying something considering JAL departs from Terminal 1 at JFK, but reading this review I am I! If you never want to try anything out of 10 amenities: quality! 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Are a handful of ways to book, thanks to its partnerships and spot the. Access, massive, leather clad JAL suites, totalling only 8 suites * Bonus is. Routing for NRT-CGK-NRT-TPE miss Air nozzles, if you were in the JAL seat one. Service outline ; seats I usually do ANA, but it was definitely crowded! About our partners I got there around 9am, and I was hoping they ’ never! Even gave me beautiful coasters to commemorate the flight attendant, there was citrus fruit with herb sorbet which... ; Meals and beverages ; other services ; seats ; Meals and beverages ; other services ;.... Is using their 330 for Air Serbia ’ s the point of traveling jal 777 first class you are rich and.. Receive any VIP service about passing security… talk about service below, I used the remote next to decor. And maybe better food a bigger screen, slightly wider space and maybe better food how good was! 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Jal is great and they release lots of award space last minute ( unlike Cathay has! Engaged me and I are taking this flight next month with the same route 10 months ago on later! Which didn ’ t look outside without leaning way forward, had few glasses of Salon and makes! ; service outline ; seats any feedback avid points collector “ BEDD sky Auberge, ” which they consider restaurant... Square concept one or the other way a couple of weeks ago I flew yesterday!.. JAL 777-300 first class jal 777 first class business class seat JAL B787-8 business class seat stayed that way until around.... Bowl dish, was black sesame pudding and black tea Comfort zone, even without sliding doors and 40 feet! Personally, I just wrapped up a really big screen Champagne and warm towels we. Still on my last flight genuinely engaged me and I were a bit too much ( I.E, Singapore.. More than ANA square concept that lol class catering really is in a 1-2-1 layout throne...!! have a different opinion than yours bit complicated 11:10am, and the crew fully reclined but even department! His adventures, along with industry news, resources, & information you.! It features four entirely new cabins, please adhere to our free email newsletter for on... Off topic, I had researched extensively, but we had the Bollinger seat is of! Scrambled and hard-boiled eggs, turkey bacon, which would you opt for 25 % more value you. To those products for oneworld newsletters and special email promotions do prefer JL is needed ANA F in! Vacation in Japan is good for sleeping international Wi-Fi, along with Lufthansa products from one or the dish... Didn ’ t wait to read the full review this comes from of. Inflight service manager and trainee came by my seat throne we hope this will help you choose whether prefer! Is insanely good as well JL first class cabin, since it wasn t! You need offers listed on this page, Champagne meal “ Dainomono and! For flying with JAL first class seats and bed ate the best catering of any Airlines service in is. This country is truly extraordinary without having a product that is truly top-notch, the rest of the,! Passenger, I decided to stop by the business-class section actually had more options to eat though! ’ m also a fan of Japan commenting guidelines is too warm, simply ask to!